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Notice to our UK and APAC customers:

Monday, May 2 is a bank holiday.  As a result, our phone coverage on that day will be limited until the US Support office opens at 7:00 AM CST.  We appreciate your patience during this time, and apologize for any inconvenience this may cause you.


Attendee Website Update:

Lanyon Passkey will be retiring older attendee website templates in 2016. We suggest that users update all of their libraries, bundles and events that haven't been migrated to the new website templates as soon as possible. 

Any events created using old attendee website templates will be supported — but we suggest that users redesign any events that end after June 13th, 2016 using the latest attendee website templates to maintain design elements and branding. 

More information can be found here or by reaching out to

We are available Monday thru Friday.

Email us at or call: 

- United States: +1-781-810-4329  OR TOLL FREE (855) 768-0806 FREE
- United Kingdom: +44 (0) 800 051 8037 FREE
- France: +33 (1) 800 905 576
- Germany: +49 (0) 800 182 5495 FREE

- China (North): +86-10 400 842 9110
- China (South): +86-10 400 842 9109
- Hong Kong: +852 800 906 913
- Singapore: +65 800 852 3450
- Australia: +61 1 800 441 532 FREE

Have a technical emergency after-hours? Email (after business hours only).   Please include a full description of your issue and your contact information.