Passkey Groupmax

World's Leading Online Group Reservation System

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Latest News

Lanyon Passkey will be retiring older attendee website templates in 2016. We suggest that users update all of their libraries, bundles and events that haven't been migrated to the new website templates as soon as possible. 

Any events created using old attendee website templates will be supported — but we suggest that users redesign any events that end after March 2016 using the latest attendee website templates to maintain design elements and branding. 

More information can be found here or by reaching out to PasskeySupport@Lanyon.com.

After logging in, please click on the “Help” link in the upper right corner to try it out. You can enter any question you have, view training videos, and sign-up for instructor-led training. And if you need further assistance, you can visit our “Support” page to contact the Support Department!

We are available Monday thru Friday.

Email us at passkeysupport@lanyon.com or call: 

- United States: +1-781-810-4329 OR TOLL FREE (855) 768-0806
- United Kingdom: +44 (0) 800 051 8037
- Singapore: +65 800 852 3450
- Australia: +61 1 800 441 532

- China (North): +86-10 400 842 9110
- China (South): +86-10 400 842 9109
- France: +33 (1) 800 905 576
- Germany: +49 (0) 800 182 5495
- Hong Kong: +852 800 906 913

Have a technical emergency after-hours? Email emergency@lanyon.com (after business hours only).   Please include a full description of your issue and your contact information.