Passkey Singapore Office Closed March 10-12
Please be advised that our Sinagpore support office will be closed on March 10-12, 2014. Our U.K. and U.S. offices will be open duing their normal business hours on these three days.
RezHUB Download is Live!
On February 20th, Passkey released a new feature in RezHUB that provides non-integrated hotels with an opportunity to download room lists in an Excel or csv format. The new process uses a wizard approach that allows hotels participating in CityWide events to access their reservations in an additional format when they are not integrated directly with GroupMAX.
To view a recorded tutorial and access instructions and other documentation on this new functionality, please visit our Learning Center by clicking here.
Our New Planner Portal
Passkey is pleased to announce that our latest upgrades to GroupMAX including our new Planner Portal, went live on February 12, 2014. To access our release notes for details:
Hotels click here
CVBs and Meeting Management Companies click here
Looking for release information, video tutorials, documentation or our webinar schedule?View all of our on-demand video tutorials in the Learning Center for all the latest updates in GroupMAX. Includes how to videos for New Attendee Website Set up and Setting up Promo Cubes and Add-ons, and more. We also offer live monthly web sessions for all types of users.
Support Team Contact information
We are available Monday thru Friday.
Email us at firstname.lastname@example.org or call:
United States: 781-373-4141
United Kingdom: +44 (0)203 478 5932Singapore: +65 3157 6182Australia: +61 2 9037 0093China (North): +86-10 800 714 1827
China (South): +86-10 800 140 1857
France: +33 (1) 70.95.05.41
Germany: 0800 180 0558
Hong Kong: +852 5808 3650
Have a technical emergency after-hours? Call 781-373-4189 (after-hours only).